
State Farm® Insurance Agent Mike McNicholas
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Elijah Forshee
July 24, 2025
"Brett was amazing to work with. Made the insurance process quick and easy. He even contacted my previous insurance to cancel my premium!"
jessica Plummer
July 18, 2025
"Brett is a very personable person! He is patient and kind and respectful! Thank you for your help!"
Jim L
July 16, 2025
"I recently changed over to State Farm and working with Brett has been a joy. He answered all my questions and is very knowledgeable. I don't even live close to Springfield but working with someone like Brett and this office was worth going out of town for."
Shelby S.
July 8, 2025
"Brett is so helpful and makes everything SO easy. I love State Farm."
"Thanks Shelby! We appreciate your trust in us!"
Jennifer Stewart
July 7, 2025
"Brett was very informative and courteous. I highly recommend Brett for any future customer!"
"Thank you so much for the positive feedback!! Brett has been with us for years and does a great job!"
Penny Grizzle
July 1, 2025
"Changing companies was very hard for me. I’ve been with my last company for 30 years. Brett made me feel very comfortable and was very clear in his explanation of things. He was very patient and helpful."
" You make us feel young! Our agency has only been here 25 years! Thank you for your trust and welcome to our Agency!!"
Hunter Hamilton
June 30, 2025
"Cindy was a big help! Thanks for your timely service!"
"Thank you Hunter!! We appreciate your feedback"
davidfischerdds
June 23, 2025
"Excellent, friendly, and efficient service when adding a vehicle to our policy!"
"Thank you! Congratulations on your new car...SHARP!!"
Jeremy Smith
June 20, 2025
"Cindy and Mike are awesome! Always fast and polite, they never hesitate to answer any questions I have. They make having everything I own from my house to my motorcycle easy to cover!"
"thanks Jeremy! So glad we can be helpful!"
Cory Fanning
June 20, 2025
"I love working with Mike and his team. Cindy is always a joy to speak to and handles my needs accurately and efficiently! I’ve had other companies try to beat my current auto and home rates and no one can. Thanks guys!"
"Thanks Cory!!"
THAT ONE GUY
May 2, 2025
"I got a cancelation notice for my house insurance which apparently was because the payment got to whoever gets it late & then a few days later I got a $10 late fee that I disagreed with. So I called & talked to Cindy & almost before I expect my concern Cindy was fixing the issue. Her customer service is something you can't get much now-a-days. She deservices a raise"
"Thanks Glen, We appreciate the kind notes!! Cindy does a great job, thank you for noticing!"
Shawn Patrick
May 2, 2025
"Outstanding support and communication. Cindy is a valuable asset. Very knowledgeable in the insurance details."
"Thanks Shawn! Cindy's experience is so helpful to our customers thank you for noticing!"
christina hermanek
April 16, 2025
"They were less than our USAA! Brett was great to work with. Highly recommend!"
"So sorry for the late response but Thanks Christina! We appreciate your business and welcome to our agency : )"
Jillian Capriotti
April 16, 2025
"Zach and Brett were great! They were very friendly and ensured I understood what I needed to do to set up my Drive Safe and Save. They reached back out to me to see if there was any progress with the issues that were occurring for DSS. Thank you!"
"Thanks Jillian, Sorry for the late response glad we could help explain Drive save and save and help save you some $$"
Phil Hermanek
April 16, 2025
"Brett did a great job!"
"Thanks Phil, We appreciate your trust"
Nan Pervinich
April 10, 2025
"Brett helped me with my Drive Safe and Save and made sure my policies were in order!"
"Wonderful to hear!! Glad to help!"
Andrew Shackelford
April 3, 2025
"Cindy assisted me in filing a claim, something that I have no experience with. She was a pleasure to work with and made the process quick and painless."
"Claim time can be scary, glad we could help make it as 'painless' as possible"
C. Schurman
April 3, 2025
"Cindy Todd is the best! So very nice and helpful and is so informative! Highly recommend this agency!"
"Thank you Cecilia--We appreciate your business and good luck with the rest of the school year!!"
Stu McMillan
April 2, 2025
"Cindy Todd was very helpful when I needed to file a claim regarding an accident. She even called home office via conference call to help me communicate my problem and needs."
"Thanks Stu, claims can be tough, glad we could help"
AS J
April 1, 2025
"Very happy with the coverage and especially with the ease of communication when we need to adjust coverage. Cindy is professional, pleasant, and prompt. Have only had positive experiences with everyone at this agency!"
"Thank you Amy. We really appreciate the kind words!"
Another m
March 28, 2025
"Cindy is always helpful.. I from help with auto claims to life insurance, she great.... Scott M"
"Thanks Scott!! We appreciate you and Cindy's trust! So happy we could be of service"
Austin Hughes
March 27, 2025
"Doing business with this office was a pleasure. Cindy was very easy to work with and I felt like she had my needs and concerns at the top of her priorities. I highly recommend this Agency to anyone looking for some quotes/contracts."
"Thanks Austin!! "
Ann Ank
March 14, 2025
"So glad we switched agents to Mike McNicholas! Everyone has been extremely helpful when we call or go into the office. Brett was especially helpful reviewing our policy, options and bill. It's always reassuring when insurance decisions become easier and more transparent. Our switch in agents to Mike McNicholas and his team has been a great experience!"
"Being transparent is a goal of ours. We are glad we could make your insurance decision easier. We appreciate your business! "
Bridgette Blisset
March 4, 2025
"I'm not one who likes talking insurance, especially on my day off, but today was one of the most pleasant experiences I have ever had switching from one company to the next. Brett was phenomenal!! He made sure I understood everything and explained it with simplicity and clarity. Looking forward to doing business with this office and saving money!!"
"We are so glad to hear that! Thank you!!"
Kathy Smallwood
July 24, 2024
"The team at this location has always been quick to respond, very easy to talk to and Cindy is just amazing. They were very helpful walking us through our first home policy and explaining everything. And when adding cars and teen drivers they made the process so smooth. Rates were by far the best we have found and I love finding a company that works for me and makes my life simpler when I have to call."
"Thank you so much. Thanks for trusting us!!"