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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dakota Lee

Dakota Lee

September 30, 2026

5  out of  5
rating by Dakota Lee
"Brett was very accommodating to my schedule and getting ahold of me. He was very helpful!!"
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Dennis L

September 30, 2026

5  out of  5
rating by Dennis L
"I have been a State Farm Insurance customer for almost 50 years and knowing I have the support of State Farm Agent Mike NcNicholas and his "team" will have my wife and I continuing to be loyal customers. And a big thank you to Mike"s assistant, Cindy Todd who stays in contact with any concerns or updated State Farm information.

If you're looking for an insurance company you can "trust" and "has your back"..... stop by and visit with Mike. He has the knowledge and will immediately put you at ease with his friendliness. And while you're there.... tell Cindy.... "Have a nice day." 😃"
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Curtis Howard

September 29, 2026

5  out of  5
rating by Curtis Howard
"Had great, and quick, acct review by phone with Cindy. Advised me of upcoming State Farm dividend payments to my account and that of my wife! Also shared we would be eligible for a new roof discount simply by submitting docs on roof installation! Best phone call I’ve had this year! If they call, be sure to pick up!!"
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Maria Barrera

September 23, 2026

5  out of  5
rating by Maria Barrera
"Was very helpful and explained everything that I needed to know very well made it very easy to get the right insurance"
We responded:
"'insurance speak' can be confusing, glad we could answer your questions!"
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Janet Hillyer

September 23, 2026

5  out of  5
rating by Janet Hillyer
"Mike McNicholas is fantastic. A great guy to deal with for insurance."
We responded:
"So nice to hear, Thank you Janet!!"
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Tim Scanlon

September 21, 2026

5  out of  5
rating by Tim Scanlon
"I have always had a great experience working with Mike and his staff. Filing a claim online is easy with no questions asked. I have trusted Mike and his staff with my insurance needs for over 15 years."
We responded:
"We appreciate the kind words and trust you have had in us. Thanks Tim!"
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Melissa Bowen

September 16, 2026

5  out of  5
rating by Melissa Bowen
"Brett Callarman is awesome at his Job. Thank you so much for all your help!! I will be recommending you to everyone."
We responded:
"So glad Brett could help.... We like him too : )"
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Michael Drummond

August 28, 2026

5  out of  5
rating by Michael Drummond
"Brett helped me with my DSS set up! Fast and excellent service!"
We responded:
"Glad we could help! Hope is continues to save you $$. Thanks Mike!!"
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Sally Capranica

August 27, 2026

5  out of  5
rating by Sally Capranica
"I talked with Brett today and had a wonderful interaction. He took the time to get to know me better as one of the clients and to personally call to let me know about my dividend check. Highly recommend."
We responded:
"thanks Sally-glad we could deliver good news!!"
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Randall Graham

August 27, 2026

5  out of  5
rating by Randall Graham
"Great communication about dividend check!"
We responded:
"Glad we could help, thanks for trusting our office with your insurance : )"
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James Calmese

August 27, 2026

5  out of  5
rating by James Calmese
"Prompt service when filing a claim and follow-up. Very clear about coverage and cost."
We responded:
"Thanks James....claim time can be confusing, happy we could bring a little clarity"
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Becky McCray

August 27, 2026

5  out of  5
rating by Becky McCray
"Cindy Todd provided incredible customer service thoughout my homeowners claim for hail damage. She checked in with me regularly and helped submit paperwork. Cindy always took my calls or called me back promptly. I can honestly say I've never received better service during an insurance claim!"
We responded:
"Thanks Becky! Glad we could help you through the claims process"
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Scott

August 26, 2026

5  out of  5
rating by Scott
"Mike McNicholas and his staff are very knowledgeable and helpful, especially Cindy. They have been taking care of my insurance needs for 14 years and I have never had an issue with a claim or anything. Great service. Not only do I recommend State Farm but Mike McNicholas agent as well. Thanks"
We responded:
"You made our day!! Thank you"
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JDR 88

August 26, 2026

4  out of  5
rating by JDR 88
"Mike and his team are easy to work with and always friendly."
We responded:
"thank you!!"
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Mike Dulceak

August 25, 2026

5  out of  5
rating by Mike Dulceak
"Wonderful friendly service."
We responded:
"Thanks Mike!"
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Diana Dedrick

August 21, 2026

5  out of  5
rating by Diana Dedrick
"Mike and his staff are so knowledgeable, and always such a help with any little question we may have!"
We responded:
"Thanks Diana! We appreciate your support. Tell Mike hello!!!"
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Joe Heintz

August 21, 2026

5  out of  5
rating by Joe Heintz
"Very friendly"
We responded:
": )"
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Brandi Bramlett

August 20, 2026

5  out of  5
rating by Brandi Bramlett
"Very communicative. Everything you could want in a smooth customer-service friendly approach to insurance. Ask for Brett; he knows insurance!"
We responded:
"Brandi your kind words are very appreciated. Thank you!"
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Connor Brewer

August 20, 2026

5  out of  5
rating by Connor Brewer
"Brett with Mike’s Office was very informative, available, and friendly to talk to."
We responded:
"We appreciate your business Connor! Thank you"
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Bridgette Blisset

August 18, 2026

5  out of  5
rating by Bridgette Blisset
"I'm not one who likes talking insurance, especially on my day off, but today was one of the most pleasant experiences I have ever had switching from one company to the next. Brett was phenomenal!! He made sure I understood everything and explained it with simplicity and clarity. Looking forward to doing business with this office and saving money!!"
We responded:
"So happy to hear! Thank you"
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Angela Horton

August 18, 2026

5  out of  5
rating by Angela Horton
"Thank you Brett for saving us $150 a month on our car insurance. Only took 15 minutes on the phone, new app, was amazing."
We responded:
"Thank you Angela!"
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Freddie Horton Jr

August 18, 2026

5  out of  5
rating by Freddie Horton Jr
"Brett reached out and caught me on a bad morning and he was very professional and courteous. I was able to reach out and talk with him and he saved me $150 a month on my monthly bill and it only took 15 minutes on the phone to get my new policy started. Thanks Brett!"
We responded:
"We are so glad we could help make a bad day better. Thanks Freddie!"
Profile photo of Joe Bruso

Joe Bruso

August 14, 2026

5  out of  5
rating by Joe Bruso
"As always the team at State Farm takes good care of all my insurance needs and questions.Thanks Cindy and Zach!"
We responded:
"Thanks Joe! so grateful for your business these last few years!"
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Anne Phythyon

August 13, 2026

5  out of  5
rating by Anne Phythyon
"Brett was professional and helpful and got us a policy within minutes. Highly recommend him and this office."
We responded:
"glad we could help! Good luck with your new purchase"
Profile photo of Quinten

Quinten

August 11, 2026

5  out of  5
rating by Quinten
"Brett was extremely helpful in helping me switch to state farm and start a new policy. He walked me through the process, ensured I had the same coverage as i did with my previous insurer, and was genuinely helpful and made the process simple. I would recommend to anyone that is considering switching insurance"
We responded:
"Thank you Quinten, welcome to our agency!!"